Past Incidents
Aug 6, 2026
Issues with UK01 Reporting services
resolved|Aug 6, 2026
This incident has been resolved.identified|Aug 6, 2026
Our monitoring system has generated an alert on “https://uk01.planful.com” Reporting service, some customers might see degraded performance on the reporting functionality. Our operations team is actively working on the issue. We will keep you posted.Jul 18, 2026
Planful Scheduled Release Maintenance – All Production Environments | Friday, July 17, 2026 | 9:00 PM PDT
completed|Jul 18, 2026
The scheduled maintenance has been completed.in progress|Jul 18, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Jul 18, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Jul 17, 2026
Planful will perform scheduled Release Maintenance on all Production environments from 9:00 PM PDT Friday, July 17, 2026, through 2:00 AM PDT Saturday, July 18, 2026. Cloud services will be unavailable during this maintenance window. If you have any questions, please contact Planful Support.Jul 17, 2026
Planful Scheduled Release Maintenance – AU01 and AU01DYN | Friday, July 17, 2026 | 9:00 PM AEST
completed|Jul 17, 2026
The scheduled maintenance has been completed.in progress|Jul 17, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Jul 17, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Jul 16, 2026
Planful will perform scheduled Release Maintenance on the AU01 and AU01DYN environments from 9:00 PM AEST Friday, July 17, 2026 through 2:00 AM AEST Saturday, July 18, 2026. Cloud services will be unavailable during this maintenance window. If you have any questions, please contact Planful Support.Jun 20, 2026
Planful Scheduled Release Maintenance – All Production Environments | Friday, June 19, 2026 | 9:00 PM PDT
completed|Jun 20, 2026
The scheduled maintenance has been completed.in progress|Jun 20, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Jun 20, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Jun 19, 2026
Planful will perform scheduled Release Maintenance on all Production environments from 9:00 PM PDT Friday, June 19, 2026, through 2:00 AM PDT Saturday, June 20, 2026. Cloud services will be unavailable during this maintenance window. If you have any questions, please contact Planful Support.Jun 19, 2026
Planful Scheduled Release Maintenance – AU01 and AU01DYN | Friday, June 19, 2026 | 9:00 PM AEST
completed|Jun 19, 2026
The scheduled maintenance has been completed.in progress|Jun 19, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Jun 19, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Jun 18, 2026
Planful will perform scheduled Release Maintenance on the AU01 and AU01DYN environments from 9:00 PM AEST Friday, June 19, 2026 through 2:00 AM AEST Saturday, June 20, 2026. Cloud services will be unavailable during this maintenance window. If you have any questions, please contact Planful Support.Jun 6, 2026
Planful scheduled Operations Maintenance on EPM and Model Environments on Friday 5th June 2026 at 9 PM PDT.
completed|Jun 6, 2026
The scheduled maintenance has been completed.in progress|Jun 6, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Jun 6, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Jun 5, 2026
Planful will be performing Operations Maintenance on all environments except AU01/AU01DYN between 5th June 2026, 21:00 PDT & 6th June 2026, 02:00 PDT. Cloud services will be unavailable during this time. Please contact Planful Support for any queries.Jun 5, 2026
Planful scheduled Operations Maintenance on AU01 and AU01DYN Environments on Friday 5th June 2026 at 9 PM AEST.
completed|Jun 5, 2026
The scheduled maintenance has been completed.in progress|Jun 5, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Jun 5, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Jun 4, 2026
Planful will be performing Operations Maintenance on AU01 and AU01DYN environments between 5th June 2026, 21:00 AEST & 6th June 2026, 02:00 AEST. Cloud services will be unavailable during this time. Please contact Planful Support for any queries.May 16, 2026
Planful Scheduled Release Maintenance – All Production Environments | Friday, May 15, 2026 | 9:00 PM PDT
completed|May 16, 2026
The scheduled maintenance has been completed.in progress|May 16, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|May 16, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|May 15, 2026
Planful will perform scheduled Release Maintenance on all Production environments from 9:00 PM PDT Friday, May 15, 2026 through 2:00 AM PDT Saturday, May 16, 2026. Cloud services will be unavailable during this maintenance window. If you have any questions, please contact Planful Support.May 15, 2026
Planful Scheduled Release Maintenance – AU01 and AU01DYN | Friday, May 15, 2026 | 9:00 PM AEST
completed|May 15, 2026
The scheduled maintenance has been completed.in progress|May 15, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|May 15, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|May 14, 2026
Planful will perform scheduled Release Maintenance on the AU01 and AU01DYN environments from 9:00 PM AEST Friday, May 15, 2026 through 2:00 AM AEST Saturday, May 16, 2026. Cloud services will be unavailable during this maintenance window. If you have any questions, please contact Planful Support.Apr 18, 2026
Planful Scheduled Release Maintenance – All Production Environments | Friday, April 17, 2026 | 9:00 PM PDT
completed|Apr 18, 2026
The scheduled maintenance has been completed.in progress|Apr 18, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Apr 18, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Apr 17, 2026
Planful will perform scheduled Release Maintenance on all Production environments from 9:00 PM PDT Friday, April 17, 2026 through 2:00 AM PDT Saturday, April 18, 2026. Cloud services will be unavailable during this maintenance window. If you have any questions, please contact Planful Support.Apr 17, 2026
Planful Scheduled Release Maintenance – AU01 and AU01DYN | Friday, April 17, 2026 | 9:00 PM AEST.
completed|Apr 17, 2026
The scheduled maintenance has been completed.in progress|Apr 17, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Apr 17, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Apr 16, 2026
Planful will perform scheduled Release Maintenance on the AU01 and AU01DYN environments from 9:00 PM AEST Friday, April 17, 2026 through 2:00 AM AEST Saturday, April 18, 2026. Cloud services will be unavailable during this maintenance window. If you have any questions, please contact Planful Support.Mar 21, 2026
Planful Scheduled Release Maintenance – All Production Environments | Friday, March 20, 2026 | 9:00 PM PDT
completed|Mar 21, 2026
The scheduled maintenance has been completed.in progress|Mar 21, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Mar 21, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Mar 20, 2026
Planful will perform scheduled Release Maintenance on all Production environments from 9:00 PM PDT Friday, March 20, 2026 through 2:00 AM PDT Saturday, March 21, 2026. Cloud services will be unavailable during this maintenance window. If you have any questions, please contact Planful Support.Mar 20, 2026
Planful Scheduled Release Maintenance – AU01 and AU01DYN | Friday, March 20, 2026 | 9:00 PM AEDT
completed|Mar 20, 2026
The scheduled maintenance has been completed.in progress|Mar 20, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Mar 20, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Mar 19, 2026
Planful will perform scheduled Release Maintenance on the AU01 and AU01DYN environments from 9:00 PM AEDT Friday, March 20, 2026 through 2:00 AM AEDT Saturday, March 21, 2026. Cloud services will be unavailable during this maintenance window. If you have any questions, please contact Planful Support.Mar 19, 2026
Issues with UK01 Reporting services
resolved|Mar 19, 2026
This incident has been resolved.identified|Mar 19, 2026
Our monitoring system has generated an alert on “https://uk01.planful.com” Reporting service, some customers might see degraded performance on the reporting functionality. Our operations team is actively working on the issue. We will keep you posted.Mar 7, 2026
Planful Scheduled Operations Maintenance – All Production Environments | Friday, March 6, 2026 | 9:00 PM PST
completed|Mar 7, 2026
The scheduled maintenance has been completed.scheduled|Mar 7, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Mar 6, 2026
Planful will perform scheduled Operations Maintenance on all Production environments from 9:00 PM PST Friday, March 6, 2026 through 2:00 AM PST Saturday, March 7, 2026. Cloud services will be unavailable during this maintenance window. If you have any questions, please contact Planful Support.Mar 6, 2026
Planful Scheduled Operations Maintenance – AU01 and AU01DYN | Friday, March 6, 2026 | 9:00 PM AEDT
completed|Mar 6, 2026
The scheduled maintenance has been completed.in progress|Mar 6, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Mar 6, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Mar 5, 2026
Planful will perform scheduled Operations Maintenance on the AU01 and AU01DYN environments from 9:00 PM AEDT Friday, March 6, 2026 through 2:00 AM AEDT Saturday, March 7, 2026. Cloud services will be unavailable during this maintenance window. If you have any questions, please contact Planful Support.Feb 21, 2026
Planful Scheduled Release Maintenance – All Production Environments | Friday, February 20, 2026 | 9:00 PM PST
completed|Feb 21, 2026
The scheduled maintenance has been completed.in progress|Feb 21, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Feb 21, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Feb 20, 2026
Planful will perform scheduled release maintenance on all Production environments from 9:00 PM PST Friday, February 20, 2026, through 2:00 AM PST Saturday, February 21, 2026. Cloud services will be unavailable during this maintenance window. If you have any questions, please contact Planful Support.Feb 20, 2026
Planful Scheduled Release Maintenance on AU01 and AU01DYN Environments on Friday 20th February 2026 at 9 PM AEDT.
completed|Feb 20, 2026
The scheduled maintenance has been completed.in progress|Feb 20, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Feb 20, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Feb 19, 2026
Planful will be performing Release Maintenance on AU01 and AU01DYN environments between 20th February 2026, 21:00 AEDT and 21st February 2026, 02:00 AEDT. Cloud services will be unavailable during this time. Please contact Planful Support for any queries.Jan 17, 2026
Planful Scheduled Release Maintenance on EPM and Model Environments on Friday 16th January 2026 at 9 PM PST.
completed|Jan 17, 2026
The scheduled maintenance has been completed.in progress|Jan 17, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Jan 17, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Jan 16, 2026
Planful will be performing Release Maintenance on all environments except AU01/AU01DYN between 16th January 2026, 21:00 PST and 17th January 2026, 02:00 PST. Cloud services will be unavailable during this time. Please contact Planful Support for any queries.Jan 16, 2026
Planful Scheduled Release Maintenance on AU01 and AU01DYN Environments on Friday 16th January 2026 at 9 PM AEDT.
completed|Jan 16, 2026
The scheduled maintenance has been completed.in progress|Jan 16, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Jan 16, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Jan 15, 2026
Planful will be performing Release Maintenance on AU01 and AU01DYN environments between 16th January 2026, 21:00 AEDT and 17th January 2026, 02:00 AEDT. Cloud services will be unavailable during this time. Please contact Planful Support for any queries.Jan 14, 2026
Planful Emergency Maintenance on CAN01 and CAN01DYN Environments on Tuesday 13th January 2026 at 9:30 PM PST.
completed|Jan 14, 2026
The scheduled maintenance has been completed.in progress|Jan 14, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Jan 14, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Jan 14, 2026
Planful will be performing Emergency Maintenance on CAN01 and CAN01DYN environments between Tuesday 13th January 2026 at 21:30 PST and 23:30 PST. Cloud services will be unavailable during this time. Please contact Planful Support for any queries.Jan 14, 2026
Subject: Planful Emergency Maintenance on UK01 and UK01DYN Environments on Tuesday 13th January 2026 at 3 PM PST.
completed|Jan 14, 2026
The scheduled maintenance has been completed.in progress|Jan 13, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Jan 13, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Jan 13, 2026
Planful will be performing Emergency Maintenance on UK01 and UK01DYN environments between Tuesday 13th January 2026 at 15:00 PST and 17:00 PST. Cloud services will be unavailable during this time. Please contact Planful Support for any queries.Jan 6, 2026
Planful Emergency Maintenance on AU01 and AU01DYN Environments on Tuesday 06th January 2026 at 21:00 AEDT.
completed|Jan 6, 2026
The scheduled maintenance has been completed.in progress|Jan 6, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Jan 6, 2026
Maintenance will begin as scheduled in 60 minutes.scheduled|Jan 6, 2026
Planful will be performing Emergency Maintenance on AU01 and AU01DYN environments between Tuesday 06th January 2026, 21:00 AEDT and 07th January 2026, 02:00 AEDT. Cloud services will be unavailable during this time. Please contact Planful Support for any queries.Dec 20, 2025
Planful Scheduled Release Maintenance on EPM and Model Environments on Friday 19th December 2025 at 9 PM PST
completed|Dec 20, 2025
The scheduled maintenance has been completed.in progress|Dec 20, 2025
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Dec 20, 2025
Maintenance will begin as scheduled in 60 minutes.scheduled|Dec 19, 2025
Planful will be performing Release Maintenance on all environments except AU01/AU01DYN between 19th December 2025, 21:00 PST and 20th December 2025, 02:00 PST. Cloud services will be unavailable during this time. Please contact Planful Support for any queries.Dec 19, 2025
Planful Scheduled Release Maintenance on AU01 and AU01DYN Environments on Friday 19th December 2025 at 9 PM AEDT.
completed|Dec 19, 2025
The scheduled maintenance has been completed.in progress|Dec 19, 2025
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Dec 19, 2025
Maintenance will begin as scheduled in 60 minutes.scheduled|Dec 18, 2025
Planful will be performing Release Maintenance on AU01 and AU01DYN environments between 19th December 2025, 21:00 AEDT and 20th December 2025, 02:00 AEDT. Cloud services will be unavailable during this time. Please contact Planful Support for any queriesNov 22, 2025
Planful Scheduled Release Maintenance on EPM and Model Environments on Friday 21st November 2025 at 9 PM PST.
completed|Nov 22, 2025
The scheduled maintenance has been completed.in progress|Nov 22, 2025
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Nov 22, 2025
The maintenance on NA06 and UK01 has been extended for one hourNov 22, 2025
Planful Scheduled Release Maintenance on EPM and Model Environments on Friday 21st November 2025 at 9 PM PST.
completed|Nov 22, 2025
The scheduled maintenance has been completed.in progress|Nov 22, 2025
Scheduled maintenance is still in progress. We will provide updates as necessary.in progress|Nov 22, 2025
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Nov 22, 2025
Maintenance will begin as scheduled in 60 minutes.scheduled|Nov 22, 2025
Planful will be performing Release Maintenance on all environments except AU01/AU01DYN between 21st November 2025, 21:00 PST and 22nd November 2025, 03:00 PST. Cloud services will be unavailable during this time. Please contact Planful Support for any queries.Nov 21, 2025
Planful Scheduled Release Maintenance on AU01 and AU01DYN Environments on Friday 21st November 2025 at 9 PM AEDT.
completed|Nov 21, 2025
The scheduled maintenance has been completed.in progress|Nov 21, 2025
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Nov 21, 2025
Maintenance will begin as scheduled in 60 minutes.scheduled|Nov 20, 2025
Planful will be performing Release Maintenance on AU01 and AU01DYN environments between 21st November 2025, 21:00 AEDT and 22nd November 2025, 02:00 AEDT. Cloud services will be unavailable during this time. Please contact Planful Support for any queries.Nov 18, 2025
Issues with Planful sites.
resolved|Nov 18, 2025
This incident has been resolved.monitoring|Nov 18, 2025
All our sites are up and running normally. We are continuing to monitor for any further issues.monitoring|Nov 18, 2025
This incident is related to a global outage of CloudFlare. Most of our sites are working fine now. You might see some intermittent issues. Our operations team is working with CloudFlare support and we will keep you posted as and when we have further updates.monitoring|Nov 18, 2025
We are continuing to monitor for any further issues.monitoring|Nov 18, 2025
All sites are working fine now. Some customers might see intermittent issues. We continue to work on the issue towards resolution. We will keep you posted.monitoring|Nov 18, 2025
Currently all the sites are working fine, we continue to monitor from our side. We will keep you posted.investigating|Nov 18, 2025
Our monitoring system has generated an alert on Planful environments and currently Production sites are intermittently not accessible. Our operations team is actively working on the issue towards resolution. We will keep you posted.Oct 18, 2025
Planful scheduled Release Maintenance on EPM and Model Environments on Friday 17th October 2025 at 9 PM PDT.
completed|Oct 18, 2025
The scheduled maintenance has been completed.in progress|Oct 18, 2025
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Oct 18, 2025
Maintenance will begin as scheduled in 60 minutes.scheduled|Oct 17, 2025
Planful will be performing Release Maintenance on all environments except AU01/AU01DYN between 17th October 2025, 21:00 PDT and 18th October 2025, 02:00 PDT. Cloud services will be unavailable during this time. Please contact Planful Support for any queries.Oct 17, 2025
Planful Scheduled Release Maintenance on AU01 and AU01DYN Environments on Friday 17th October 2025 at 9 PM AEDT.
completed|Oct 17, 2025
The scheduled maintenance has been completed.in progress|Oct 17, 2025
Scheduled maintenance is currently in progress. We will provide updates as necessary.scheduled|Oct 17, 2025
Maintenance will begin as scheduled in 60 minutes.scheduled|Oct 16, 2025
Planful will be performing Release Maintenance on AU01 and AU01DYN environments between 17th October 2025, 21:00 AEDT and 18th October 2025, 02:00 AEDT. Cloud services will be unavailable during this time. Please contact Planful Support for any queries.
Incident History